Bitstamp review [2025] - Still the industry leader?

Considering using Bitstamp? In this Bitstamp review, we will take a look at the usability of Bitstamp, supported cryptocurrencies, countries and payment methods as well as take a look at their customer support and trustworthiness.

So what are we waiting for? Let’s get started!

Bitstamp is a well-known, respected and trusted cryptocurrency exchange. Bitstamp was founded by Damijan Merlak and Nejc Kodrič in 2011 and has been leading the space ever since.

Bitstamp currently handles over $1 billion USD worth of trades every day and is one of the most popular choices for BTC/USD and BTC/EUR trading pairs alongside with Kraken.

The only down-side to using Bitstamp is the fact that their cryptocurrency selection is not the greatest - they only have 5 different cryptocurrencies. You can find the list below under the “Supported cryptocurrencies” paragraph.

If you are located in the European Union and looking to buy or sell one of the cryptocurrencies supported by Bitstamp, then it is most likely your best option.

Overall, Bitstamp is a great choice if you are satisfied with their selection of available cryptocurrencies, it is easy to use, trustworthy and reliable.

Bitstamp’s user interface is clean and easy to understand. Although Bitstamp is not the most suitable exchange for someone who is not familiar with different order-types, it is one of the simplest exchanges around. If you are willing to read and learn, you can find all the necessary information to start trading on Bitstamp’s knowledge base.

Bitstamp allows you to use the following order types:

You can find more information about these order types on Bitstamp’s knowledge base - here.

Bitstamp has also launched a mobile application for both iOS and Android users. It is very convenient to be able to manage your trades from the go.

Bitstamp has listed 5 cryptocurrencies on their trading platform:

For each of these cryptocurrencies, there is a USD and EUR pair available.

You can deposit and withdraw (USD and EUR) from Bitstamp using the following payment methods:

The fees on Bitstamp start off at 0.50% per transaction, which itself is very competitive. As you trade more volume on Bitstamp, your fees will get lower. Below you can find how your transaction fee will change as your volume grows.

For the full fee structure - click here.

Bitstamp accepts customers from every European country and 50 countries outside of Europe. The most significant countries outside of Europe are:

Bitstamp, being one of the oldest exchanges still around, is considered a trustworthy and respected exchange. Many margin trading exchanges (such as Bitmex, Bybit, and Deribit) base their prices off Bitstamp’s last price.

In the past Bitstamp has suffered from many hacking attempts and is since improved their security a lot. The exchange has now decided to keep most of its customer funds in a cold wallet, rather than using a hot wallet, which is a remarkable security improvement.

Bitstamp is also the first truly legalized cryptocurrency exchange. They received permission to act as a payment institution by Luxembourg authorities in 2016. This certainly adds to the fact that Bitstamp can be considered trustworthy.

Customer support is not where Bitstamp shines. Their customer identification process (KYC - Know Your Customer) takes couple of days and can be annoying. The same applies to any support ticket you submit on their website.

There is a UK phone number also available on their website, but the number asks you to leave a message, which is not much help, if at all.

Bitstamp is an excellent choice if you are looking to trade fiat currencies (USD, EUR) for cryptocurrencies or vice-versa. Bitstamp has been around for a while and can be trusted with your funds. The user interface of Bitstamp is clean, easy to use and beautiful looking.

Personally, I have used Bitstamp over the past years and never had any issues with them except for the long wait for user verification.